In 2010, SWMPC contracted with a mobility manager. Mobility managers provide the connection between community partners and transportation providers. They disseminate information on what transportation services are available, collaborate with workforce development and human service professionals about their customers' and clients' needs, facilitate travel training and orientation for individuals, and feed data on unmet needs into the transportation planning process. They work with community partners to create innovative services, such as those mentioned above.
National Center for Senior Transportation Grant
In 2008, SWMPC's grant proposal was one of eight selected for funding by the National Center for Senior Transportation (NCST). The grant funds are being used to purchase web-based software for public transit agencies in southwest Michigan to improve customer satisfaction, increase efficiency and lessen staff time spent on generating reports. Click here for more information about the project.